Privacy Policy

1. Introduction

University Next Level LLC respects your privacy. This Privacy Policy explains what personal information we may collect, how we use it, how it may be shared, and the choices available to you when you interact with our website, forms, communications and services.

2. Information We Collect

Depending on how you interact with UNL, we may collect information such as your name, email address, telephone number, country, information submitted through forms, academic and athletic information, documents provided for scholarship evaluation or admissions support, communications with us, payment or transaction information, and technical information such as device, browser, IP address and cookie-related information.

3. Academic and Athletic Information

When you request scholarship or admissions services, you may voluntarily provide academic records, athletic profiles, videos, test information and related documents. We use this information to evaluate opportunities, prepare and manage applications, communicate with educational institutions and provide the requested services.

4. How We Use Information

• Provide, manage and improve our services.
• Evaluate academic and athletic profiles and identify relevant opportunities.
• Communicate with educational institutions, coaches, admissions departments and service providers when necessary to provide the requested services.
• Respond to inquiries and provide customer support.
• Process transactions and maintain business records.
• Operate, secure and improve our website and systems.
• Comply with applicable legal, contractual and regulatory requirements.
• Send commercial communications where permitted and where applicable.

5. Sharing of Information

Information may be shared when necessary with educational institutions, coaches, admissions personnel, application or service providers, payment processors, technology providers, professional advisers, or authorities when legally required. We aim to share information only to the extent reasonably necessary for the relevant purpose and in accordance with applicable requirements.

6. Payment Processing

Payments may be processed through third-party payment processors, including Stripe or other providers made available to clients. When a third-party processor handles a transaction, that processor may collect and process payment information under its own privacy terms. UNL does not need to store full payment-card details when payment is handled directly by an external processor.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the site, understand usage, improve functionality, measure performance and support marketing or advertising activities. Available controls may depend on the browser, device or third-party service used.

8. Social Media and Third-Party Services

UNL may use services such as Instagram, Facebook, TikTok, YouTube and other third-party platforms to communicate with users, promote services or operate business activities. Those platforms may process information according to their own privacy policies.

9. Commercial Communications

You may receive communications related to your inquiry, application or contracted service. Where permitted, we may also send promotional communications. You may request to stop promotional communications or use an available unsubscribe mechanism. Transactional or service-related communications may continue when necessary.

10. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining records, complying with legal or accounting requirements, resolving disputes and enforcing agreements.

11. Security

UNL takes reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse or alteration. No method of transmission or storage can be guaranteed to be completely secure.

12. Data Deletion

You may request deletion of personal information by following our Data Deletion Policy and contacting [email protected]. Some information may need to be retained when required or reasonably necessary for legal, contractual, accounting, fraud-prevention or dispute-related purposes.

13. User Rights and Requests

Depending on applicable law, you may have rights regarding access to, correction of, deletion of, or restriction of certain personal information. Requests may be submitted to [email protected]. We may need to verify your identity before processing a request.

14. Minors

Our services may involve students who are minors. Where applicable, information may be provided or managed by a parent or legal guardian, and we may request appropriate authorization or documentation before processing certain requests or services.

15. International Transfers

Because UNL works with educational institutions and service providers in different countries, personal information may be processed or transferred across borders. We take reasonable steps to handle such information in accordance with applicable requirements and the purposes described in this policy.

16. Third-Party Links

Our website may contain links to third-party websites or services. UNL is not responsible for the privacy practices of those third parties. We encourage users to review the applicable privacy policies when visiting external sites.

17. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be published on our website with an updated date.